New Absence Reporting App
From Monday 19th October 2026 we have moved from MyEd to ParentMail app to report student absences. All parents/carers should have received a link sent out on 19th October to connect to this. Currently the absence text line that was previously used (07975 006988) is not operational, all absences should please come through the ParentMail app or by calling the school directly.
Troubleshooting setting up your account:
- If you are unable to access the app it could because the registrations process has not been completed. Please open the registration email sent from us and select Set up my account.
- If you have previously had an existing IRIS account and are having issues logging in, please enter your email address and password to complete the registration.
- If you require a new invite link to be issued, please let us know.
A reminder of the absence procedure is below:
First Day Absence
On the first day of absence please contact us via the ParentMail app or by calling the schoool directly on 0191 529 3712, to report your childs absence.
The Attendance Officer will add a comment on the attendance register when such information is received.
The Attendance Officer will run an attendance report at 10.30 am each day to identify any absence where parents/carers have not contacted school. Contact will be made to these parents/carers via phone before lunchtime. Where contact has not been possible, a text message is sent. Where students are deemed to be vulnerable, calls relating to their absence will be prioritised, and the Attendance Monitoring Officer will be notified if a valid reason for absence is not obtained.
Students who have poor attendance at school, without medical reason, may be visited at home by a member of staff.
Continued Unreported Absence
If contact has not been made with the exception of students identified as vulnerable, and a note has not been received, the Academy will request that a home visit is made by either the Pastoral Lead / Inclusion Support Assistant or the Attendance Monitoring Officer; this is to ensure that the child is seen.
If no communication is received, we will contact home or other contacts provided.
If your child is going to be absent for more than 2 days then you must contact the academy again.
Pupils are expected to catch up on all work missed.
The Attendance Policy (including Sixth Form Attendance Policy) can be accessed via the link below:
